Revista de Turism - Downloads

No. 3 / 2007

MAKING HOTEL RESERVATIONS ONLINE: A CONTENT ANALYSIS OF U.S. TRAVELERS' COMMENTS

Associate Professor Ph.D. Cristian MOROSAN,

Kansas State University, U.S.A.

Associate Professor Ph.D. Miyoung JEONG,

Iowa State University, U.S.A.

E-PROCUREMENT AS AN INSTRUMENT FOR HOTEL SUPPLY CHAIN MANAGEMENT

Professor Ph.D. Lidija Pulevska-IVANOVSKA,

Faculty of Economics-Skopje, Macedonia

APPRECIATIONS ON THE RURAL TOURISTIC PHENOMENON

Conferenţiar univ. dr. Puiu NISTOREANU

Academia de Studii Economice, Bucureşti. România

GLOBALIZAREA, UNIUNEA EUROPEANĂ ŞI TURISMUL

Preparator asociat Gabriela-Liliana CIOBAN

Facultatea de Ştiinţe Economice şi Administraţie Publică

Universitatea "Ştefan cel Mare " Suceava, România

POSIBILITĂŢI DE INTEGRARE A PRODUSULUI TURISTIC RURAL PE PIAŢA TURISTICĂ EUROPEANĂ

Lector univ. dr. Manuela Rodica GOGONEA

Universitatea Româno-Americană, Bucureşti, România

POLITICI DE SPRIJINIRE A ECOTURISMULUI ÎN PARCUL NATIONAL PIATRA CRAIULUI

Lector univ. dr. Carmen NASTASE

Universitatea "Ştefan cel Mare"Suceava, România

CONTRIBUŢIA TURISMULUI ÎN PROCESUL CREŞTERII ECONOMICE

Asistent univ. drd. Dumitru NICOLETA

Universitatea Româno-Americană, Bucureşti, România

COMENSURAREA TURISMULUI ÎN VIZIUNEA DEZVOLTĂRII DURABILE

Preparator univ. Ruxandra ANDREI,

Lector univ. dr. Manuela Rodica GOGONEA

Universitatea Româno-Americană, Bucureşti, România

DEZVOLTARE DURABILĂ ŞI TURISM DURABIL

Lector univ. dr. Carmen NASTASE

Universitatea „Ştefan cel Mare" Suceava, România

PERSPECTIVELE DEZVOLTĂRII DURABILE A TURISMULUI ROMÂNESC

Asistent univ. drd. Carmen Boghean

Universitatea „Ştefan cel Mare" Suceava, România

ROLUL TURISMULUI ÎN REGIUNEA DE DEZVOLTARE NORD-EST

Asistent univ. drd. Ştefăniţă ŞUŞU

Universitatea „Ştefan cel Mare" Suceava, România

Facultatea de Ştiinţe Economice şi Administraţie Publică

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Making hotel reservations online: A content analysis of U.S. travelers' comments hot!

As a substantial portion of online room reservations continues to be made via intermediary travel Web sites, the American hotel companies deploy large amounts of resources to attract travelers to their Web sites through lowest guaranteed rates, direct connections with agencies and corporate clients, and industry partnerships. This article reports the results of a study that investigated travelers' comments about their reservation experiences via hotel-owned and intermediary Web sites. The study revealed that the travelers had more favorable views of intermediary Web sites rather than hotel-owned Web sites. Travelers' comments addressed the need for lowest room rates online, easy to use reservation tools, comparisons of room rates across properties within a destination, and security of online transactions. Hotel brand and travelers' experience with online reservations have not been found to play a substantial role in travelers' Web site preferences.

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E-PROCUREMENT AS AN INSTRUMENT FOR HOTEL SUPPLY CHAIN MANAGEMENT hot!

The flow of goods, services, and information in the hotel industry, should be designed in a way that enables efficient transformation of raw materials into finished products or services with values. Procurement technology plays a vital role in the hotel business, because hotels usually purchase a large quantity of supplies for maintaining daily operations and quality. Today, a major goal of a hotel’s supply chain management is to efficiently apply information technology to its procurement systems. Moving away from traditional offline purchase processing to online sequencing presents significant savings, improved productivity and enhanced operational efficiencies. Better communication between hotels and suppliers and support services may provide more favourable price offerings and related activities for the hotels customers. This article elaborates the e-procurement as a very useful instrument for the hotel supply chain management following the approach of Kothari et al. Key words: e-procurement, supply, hotel supply chain management.

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PERSPECTIVELE DEZVOLTĂRII DURABILE A TURISMULUI ROMÂNESC hot!

The tourism sector constitutes one of the most important sources of wealth of nations regardless of their level of development. For many developing countries, in particular the least developed countries, small economies and island states, tourism is probably the only economic sector, which provides concrete and quantified growing trading opportunities, and therefore, it is for them one of the fundamental pillars of their economic development. Since, tourism plays an important role in the improvement standards of living and rising people above the poverty threshold, it has become a platform to transform the vicious circles of mistery, into virtuous circles towards productive transformation, welfare and improvement of human capital.

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GLOBALIZAREA, UNIUNEA EUROPEANĂ ŞI TURISMUL hot!

Why “Globalization, EU, and Tourism”? Because we live a historical moment when Romania, as a European country (geographically speaking) is about to be accepted in the select “club” formed by the countries already members of the EU or, to use a very popular saying, we are about to enter Europe. In most of the countries experiencing the transition from communism to the market economy, globalization and the introduction of the market economy failed to deliver the expected results. According to Western Europe, these countries were to know an unprecedented prosperity because of the new economical system. Instead, all it has brought so far is an unprecedented poverty for the majority of the people; moreover, on many levels, the results of the market economy have proved to be worse than the communist leaders themselves predicted. In spite of all good intentions and the promises made by the developed countries, ideas do not simply change over night, and this stands for both sides involved in this process.

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CONTRIBUŢIA TURISMULUI ÎN PROCESUL CREŞTERII ECONOMICE hot!

The spread of tourism presented in it’s variety of aspects shows the link between it’s development and the economic growth, process that increase and intensify the demand for certain types of products and services which otherwise wouldn’t have been produced or delivered. The economical importance of the tourism which is visible in the degree of working force utilization, in the use of resources, in investment stimulation, in the share this field is contributing with in the GDP, makes the tourism a stimulating factor for the global economic system.

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