E-PROCUREMENT AS AN INSTRUMENT FOR HOTEL SUPPLY CHAIN MANAGEMENT

Lidija Pulevska IVANOVSKA

Abstract


The flow of goods, services, and information in the hotel industry, should be designed in a way that enables efficient transformation of raw materials into finished products or services with values. Procurement technology plays a vital role in the hotel business, because hotels usually purchase a large quantity of supplies for maintaining daily operations and quality. Today, a major goal of a hotel’s supply chain management is to efficiently apply information technology to its procurement systems. Moving away from traditional offline purchase processing to online sequencing presents significant savings, improved productivity and enhanced operational efficiencies. Better communication between hotels and suppliers and support services may provide more favourable price offerings and related activities for the hotels customers. This article elaborates the e-procurement as a very useful instrument for the hotel supply chain management following the approach of Kothari et al.

Keywords


e-procurement; supply; hotel supply chain management

References


Archer, N., Yuan, Y., (2000). Managing business-to business relationships throughout the e-commerce procurement life cycle. Internet Research: Electronic Networking Applications and Policy 10 (5), 385–395.

Black, J., (2001). E-Procurement—The Bottom Line: the combination of cost reductions and improved efficiencies make doing business any other way seem antiquated. Internet World 7, S3– S6.

Cline, R.S., (2001). Hospitality eBusiness: the future—Global survey focuses on the explosive growth of eBusiness in the industry, September 17.

Frabotta, D., (2001). E-commerce wait & see. Hotel & Motel Management 216, 28.

Gebauer, J., Segev, A., (2001). Changing shapes of supply chains—How the Internet could lead to a more integrated procurement function. Fisher Center Working Paper No. 01-WP-1042. Fisher Center for IT and Marketplace Transformation, Haas School of Business, University of California, Berkeley, CA.

Gebauer, J., Beam, C., Segev, A., (1998). Impact of the Internet on procurement. Acquisition Review Quarterly 5 (2), 167–184.

Handfield, R. B., E.L. Nichols Jr., (1999), Introduction to Supply Chain Management, Upper Saddle River, NJ: Prentice-Hall.

Hearn, A., Gibbons, H.R., (2001). Defying the dot-com syndrome: E-procurement is still a viable solution. Hospitality Tech Advisor 8 (18), 1,3.

Higley, J., (2000a). E-procurement adds efficiency. Hotel & Motel Management 215, 32–43.

Higley, J., (2000b). Hotels take plunge into e-procurement: Web-based commerce helps eliminate inefficiencies of supply purchasing. Hotel & Motel Management 215, 32–43.

Hotel & Motel Management, (2002). August 21. Choice launches new version of e-procurement system. urement system.

Kothari, T., C. Hu, W.S.Roehl, (2004), E-Procurement: an emerging tool for the hotel supply chain management, International Journal of Hospitality Management.

Marsan, J., (2001). Us versus them. Hotels 35, 69–71.

Marston, L., Baisch, L., (2001). The overdue promise of e-procurement. Health Management Technology 22 (11), 32–35.

Mentzer, J.T., DeWitt, W., Keebler, J.S., Min, S., Nix, N.W., Smith, C.D., Zacharia, Z.G., (2001). Defining supply chain management. Journal of Business Logistics 22 (2), 1–25.

Nevalainen, A., (2003), The E-Business dictionary, Rockbend Books, USA.

Radstaak, G., Ketelaar, M.H., (1998). Worldwide Logistics: The Future of Supply Chain Services. Holland International Distribution Council, Hague, Netherlands.

Scavone, N., (2002). Online B2B transforms procurement for hotel industry. Hospitality Tech Advisor 9 (4), 1, 3, 5.

Tan, K.C., Dajalos, R., (2001). Purchasing strategy in the 21st century: e-procurement. PRACTIX: Best Practices in Purchasing & Supply Chain Management, June, pp. 7–12.

Turban, E., King, D., Lee, J.K., Chung, H.M., (2002). Electronic Commerce 2002: A Managerial Perspective. Prentice-Hall, Inc., Upper Saddle River, NJ.

Watkins, E., (2001). Don’t give up on technology. Lodging Hospitality 57.

Whyte, C.K., (2000). E-procurement: the new competitive weapon. Purchasing Today April, 24.

www.cscmp.org

Young, D., (2001). July 11. Hotels’ enthusiasm wanes for online purchasing.


Full Text: PDF

Bookmark and Share


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.